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While commonly used for self-employed and alt-doc scenarios, the tool can also be applied to a wide range of credit-impaired or non-standard situations, saving significant research time.
This article explains how to access the tool, how it works, and how to use it effectively.
Viewing Options
The Alt Doc Specialist tool offers two display options:
Default view – a refreshed layout designed specifically for specialist products
Table view – mirrors the look and feel of the standard product comparison tool
You can switch between views at any time based on personal preference.
Quick note: By default, the tool may open in the standard product comparison view. You can switch to the Alt Doc Specialist view using the tab provided.
Application Criteria and Policy Filters
At the top of the tool, you can apply:
Application criteria
Lender policy filters
These filters dynamically update the available products as you toggle options on or off.
For example, you may remove “Self-Employed” to explore specialist solutions for clients with:
Low credit scores
Historical mortgage arrears
Paid defaults or credit impairments
This makes the tool useful beyond traditional alt-doc lending and provides a strong starting point for complex scenarios.
Loan Details and Criteria
The loan criteria section closely mirrors the standard product comparison tool, with additional specialist-specific options, including:
Purchase or refinance
Savings history
Cash-out requirements (including amount)
Other risk and policy considerations
As you adjust inputs, eligible products update automatically.
Importing from Standard Product Comparison
The Import button allows you to transfer all loan details from the standard product comparison into the Alt Doc Specialist tool.
This is particularly useful when:
A standard solution is not viable
You want to compare specialist products using the same loan assumptions
When importing:
The capitalised risk fee is automatically toggled on
The final LVR is recalculated to reflect this
Capitalised Risk Fee
If the risk fee increases the LVR (for example, from 80% to 81%), some products may no longer be eligible
You can toggle the fee off if the total loan amount already includes fees
This allows you to workshop options with your client, such as paying the fee upfront versus capitalising it
Alt Doc Inputs and Business Details
When selecting Alt Doc:
Enter the client’s business name or ABN
Business details (including ABN and trading information) will populate automatically
This often increases the number of available products
You can then specify which documents the client has available, such as:
Applicant income declaration
Accountant’s letter or variation
Six months BAS
Verifying Product Criteria
You can click into any product to view:
Fees
Key product features
Detailed policy criteria
This allows you to verify exactly why a product is in or out of scope.
For example:
If a product requires either six months BAS or an accountant’s declaration, removing one option will immediately remove that product
Re-selecting the required document will bring the product back into scope
The same applies to credit impairments, including:
Mortgage arrears
Non-mortgage arrears
Paid or unpaid defaults
Out-of-scope products clearly show the reason they are excluded.
Adjusting Credit Impairments
You can workshop multiple scenarios, such as:
Paid defaults from 12 months ago
Unpaid defaults
Recent mortgage arrears
As inputs change, eligible products update instantly. This allows you to quickly understand which lenders remain available under different scenarios.
If you believe a product should or should not appear, please contact support via the in-app chat so the policy can be reviewed.
Comparing and Sharing Products
Once suitable products are identified:
Select the lenders you want to compare
Click Compare
Add your recommendation notes
Download or print the comparison to share with your client
You can also control what your client sees, including:
Expanding or hiding fees
Showing or hiding specific product details
Customising the level of transparency per client
Support and Feedback
If you have questions or notice anything that doesn’t look correct:
Use the in-app chat to contact support
Our team will review and update policies where required
The Alt Doc Specialist Product Comparison tool is designed to reduce complexity, eliminate guesswork, and help you quickly identify viable specialist lending solutions.