If you've added a new user in the middle of your billing cycle, your first invoice AFTER adding the new user will be higher than normal.
We'll explain why 👇🏻
Monthly Subscribers
This is likely due to the prorated billing method.
If you've added a new user in the middle of your billing cycle, the next invoice will reflect the days from that month's billing cycle that had the new user active plus the upcoming month for all users.
It's a catch up payment for the days the user was active in the previous month.
If you have questions about your invoice or payment page reach out to our team in the chat window in the bottom right hand corner of your Quickli screen 🤓