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The sign-in link from my email isn't working.
The sign-in link from my email isn't working.

Troubleshooting the 'sign in link or token you've used isn't valid' error

Eric Dill avatar
Written by Eric Dill
Updated over 9 months ago

If you have clicked the sign-in link in your email and you see the below error message, that means your security settings (or your security extension software) within your email host is 'breaking' the sign-in link. Please watch the video at the bottom of the page for troubleshooting tips πŸ‘‡πŸ»

Outlook has been known to do this, but it could also be third party security software installed.

Don't worry!

Check out this video to troubleshoot:

If you find you're constantly being logged out then this article will help you.

If you have any questions, please reach out to us in the chat window in the bottom right hand corner of your screen πŸ€“

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